Virtual Mailhosting System with Postfix Guide
1.
Introduction
For most Gentoo users, a simple mail client and fetchmail will do. However, if
you're hosting a domain with your system, you'll need a full blown MTA (Mail
Transfer Agent). And if you're hosting multiple domains, then you'll definitely
need something more robust to handle all of the email for your users. This
system was designed to be an elegant solution to that problem.
A virtual mail system needs to be able to handle email for numerous domains
with multiple users over a variety of interfaces. This presents some issues
that must be dealt with. For instance, what if you have two users on different
domains that want the same user name? If you are providing imap access and
smtp-auth, how do combine the various authentication daemons into a single
system? How do you provide security for the numerous components that comprise
the system? How do you manage it all?
This howto will show you how to set up with a mail system capable of handling
mail for as many domains as your hardware can handle, supports virtual mail
users that don't require shell accounts, has domain specific user names, can
authenticate web, imap, smtp, and pop3 clients against a single database,
utilizes ssl for transport layer security, has a web interface, can handle
mailing lists for any domain on the machine, and is controlled by a nice,
central and easy mysql database.
There are quite a variety of ways to go about setting up a virtual mailhosting
system. With so may options, another may be the best choice for your specific
needs. Consider investigating http://www.qmail.org/ and
http://www.exim.org/ to explore your options.
The following packages are used in this setup: apache, courier-imap,
courier-authlib postfix, mod_php, phpmyadmin, squirrelmail, cyrus-sasl, mysql,
php, and mailman.
Make sure to turn on the following USE variables in /etc/make.conf
before compiling the packages: USE="mysql imap libwww maildir
sasl ssl". Otherwise you will most likely have to recompile things to
get the support you need for all the protocols. Further, it's a good idea to
turn off any other mail and network variables, like ipv6.
Important:
You need a domain name to run a public mail server, or at least an MX record
for a domain. Ideally you would have control of at least two domains to take
advantage of your new virtual domain functionality.
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Important:
Make sure /etc/conf.d/hostname is set to the right hostname for
your mail server. You can apply any changes you make to this file by running
/etc/init.d/hostname restart. Verify your hostname is set correctly with
hostname. Also verify that there are no conflicting entries in
/etc/hosts.
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Note:
It is recommended that you read this entire document and familiarize yourself
with all the steps before attempting the install. If you run into problems with
any of the steps, check the troubleshooting guide at the end of this document.
Also, not all the referenced packages are necessary, this set up is very
flexible. For instance, if you do not desire a web interface, feel free to skip
the squirrelmail section.
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2.
Postfix Basics
Code Listing 2.1: Install postfix |
# emerge postfix
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Warning:
Verify that you have not installed any other MTA, such as ssmtp, exim, or
netqmail, or you will surely have BIG problems.
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After postfix is installed, it's time to configure it. Change the following
options in /etc/postfix/main.cf. Remember to replace
$variables with your own names.
Code Listing 2.2: /etc/postfix/main.cf |
myhostname = $host.domain.name
mydomain = $domain.name
inet_interfaces = all
mydestination = $myhostname, localhost.$mydomain $mydomain
mynetworks = my.ip.net.work/24, 127.0.0.0/8
home_mailbox = .maildir/
local_destination_concurrency_limit = 2
default_destination_concurrency_limit = 10
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Next change the following in /etc/postfix/master.cf. This will
turn on verbose output for debugging:
Code Listing 2.3: /etc/postfix/master.cf |
# service type private unpriv chroot wakeup maxproc command + args
# (yes) (yes) (yes) (never) (50)
#
==========================================================================
smtp inet n - n - - smtpd -v
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Next, edit /etc/mail/aliases to add your local aliases. There
should at least be an alias for root like: root: your@email.address.
Code Listing 2.4: Starting postfix for the first time |
# /usr/bin/newaliases
# /etc/init.d/postfix start
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Now that postfix is running, fire up your favorite console mail client and send
yourself an email. I use mutt for all my console mail. Verify that
postfix is delivering mail to local users, once that's done, we're on to the
next step.
Note:
I strongly recommend that you verify this basic postfix setup is functioning
before you progress to the next step of the howto.
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3.
Courier-imap
Code Listing 3.1: Install courier-imap and courier-authlib |
# emerge courier-imap courier-authlib
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Code Listing 3.2: Courier-imap configuration |
# cd /etc/courier-imap
# nano -w pop3d.cnf
# nano -w imapd.cnf
# mkpop3dcert
# mkimapdcert
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Code Listing 3.3: Start the courier services you need. |
# /etc/init.d/courier-imapd start
# /etc/init.d/courier-imapd-ssl start
# /etc/init.d/courier-pop3d start
# /etc/init.d/courier-pop3d-ssl start
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Start up your favorite mail client and verify that all connections you've
started work for receiving and sending mail. Of course, you won't be able to log
on to any of the services because authentication hasn't been configured yet, but
it is wise to check if the connections themselves work or not.
Now that the basics work, we're going to do a whole bunch of stuff at once to
get the rest of the system running. Again, please verify that what we've
installed already works before progressing.
4.
Cyrus-sasl
Next we're going to install cyrus-sasl. Sasl is going to play the role of
actually passing your auth variables to courier-auth, which will in turn pass
that information to mysql for authentication of smtp users. For this howto,
we'll not even try to verify that sasl is working until mysql is set up and
contains a test user. Which is fine since we'll be authenticating against
mysql in the end anyway.
Code Listing 4.1: Configuring and installing the cyrus-sasl ebuild |
# emerge cyrus-sasl
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Next, edit /etc/sasl2/smtpd.conf.
Code Listing 4.2: Starting sasl |
# nano -w /etc/sasl2/smtpd.conf
mech_list: PLAIN LOGIN
pwcheck_method: saslauthd
# nano -w /etc/conf.d/saslauthd
SASLAUTHD_OPTS="${SASLAUTH_MECH} -a rimap -r"
SASLAUTHD_OPTS="${SASLAUTHD_OPTS} -O localhost"
# /etc/init.d/saslauthd start
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5.
SSL Certs for Postfix and Apache
Next we're going to make a set of ssl certificates for postfix and apache.
Code Listing 5.1: Making ssl certicates |
# cd /etc/ssl/
# nano -w openssl.cnf
countryName_default
stateOrProvinceName_default
localityName_default
0.organizationName_default
commonName_default
emailAddress_default.
# cd misc
# ./CA.pl -newreq-nodes
# ./CA.pl -newca
# ./CA.pl -sign
# cp newcert.pem /etc/postfix
# cp newkey.pem /etc/postfix
# cp demoCA/cacert.pem /etc/postfix
# openssl req -new > new.cert.csr
# openssl rsa -in privkey.pem -out new.cert.key
# openssl x509 -in new.cert.csr -out new.cert.cert -req -signkey new.cert.key -days 365
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6.
Adding SSL and SASL support to Postfix
Now edit the postfix config's to make it aware of your new sasl and ssl
capabilities. Add the following parameters to the end of the file where they
will be easy to find.
Code Listing 6.1: /etc/postfix/main.cf |
# nano -w /etc/postfix/main.cf
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_sasl_local_domain =
smtpd_recipient_restrictions =
permit_sasl_authenticated,
permit_mynetworks,
reject_unauth_destination
smtp_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_use_tls = yes
#smtpd_tls_auth_only = yes
smtpd_tls_key_file = /etc/postfix/newkey.pem
smtpd_tls_cert_file = /etc/postfix/newcert.pem
smtpd_tls_CAfile = /etc/postfix/cacert.pem
smtpd_tls_loglevel = 3
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
# postfix reload
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Now we're going to verify that the config's we added were picked up by postfix.
For this we are going to use telnet (provided by for instance
net-misc/netkit-telnetd) although you can also use nc (provided by
net-analyzer/netcat):
Code Listing 6.2: Verifying sasl and tls support |
# telnet localhost 25
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
220 mail.domain.com ESMTP Postfix
EHLO domain.com
250-mail.domain.com
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-STARTTLS
250-AUTH LOGIN PLAIN
250-AUTH=LOGIN PLAIN
250-XVERP
250 8BITMIME
^]
telnet> quit
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Verify that the above AUTH and STARTTLS lines now appear in your postfix
install. As I said before, as it stands now AUTH will not work. that's because
sasl will try to auth against it's sasldb, instead of the shadow file for some
unknown reason, which we have not set up. So we're going to just plow through
and set up mysql to hold all of our auth and virtual domain information.
7.
The vmail user
Before we set up our virtual mailhosting environment, we create a functional
user under which the virtual mailboxes will be hosted. For clarity's sake we
will call this vmail:
Code Listing 7.1: Adding the vmail user |
# useradd -d /home/vmail -s /bin/false -m vmail
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So now you've set up the vmail account. You can create multiple accounts if you
want (to keep some structure in your set of virtual mail accounts). The user id,
group id and home dirs are referenced in the MySQL tables.
Next to the user account we also need to create the location where the mailboxes
will reside:
Code Listing 7.2: Creating mailboxes |
# mkdir -p /home/vmail/virt-domain.com/foo
# chown -R vmail:vmail /home/vmail/virt-domain.com
# maildirmake /home/vmail/virt-domain.com/foo/.maildir
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8.
MySQL
Next we're going to install and configure MySQL. You'll need the genericmailsql.sql
dumpfile for this step.
Code Listing 8.1: Installing and configuring MySQL |
# emerge mysql
# /usr/bin/mysql_install_db
# /etc/init.d/mysql start
# mysqladmin -u root -p create mailsql
# mysql -u root -p mailsql < genericmailsql.sql
# mysql -u root -p mysql
mysql> GRANT SELECT,INSERT,UPDATE,DELETE
-> ON mailsql.*
-> TO mailsql@localhost
-> IDENTIFIED BY '$password';
Query OK, 0 rows affected (0.02 sec)
mysql> FLUSH PRIVILEGES;
Query OK, 0 rows affected (0.00 sec)
mysql> quit
# mysql -u mailsql -p mailsql
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Your new database has default values and tables set up for two domains. The
following tables are included:
- alias - local email alias and mailman alias information.
- relocated - relocated user email address maps
-
transport - default mail transport information for all domains you are
hosting
- users - all user account information
- virtual - virtual domain email alias maps
Code Listing 8.2: alias table sample |
id alias destination
1 root foo@bar.com
2 postmaster foo@bar.com
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Code Listing 8.3: user table sample |
id email clear name uid gid homedir \
maildir quota postfix
10 foo@virt-domain.com $password realname virtid virtid /home/vmail \
/home/vmail/virt-domain.com/foo/.maildir/ y
13 foo@bar.com $password realname localid localid /home/foo \
/home/foo/.maildir/ y
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The values of the virtid uid and gid should be those of the vmail
user and group.
Code Listing 8.4: transport table sample |
id domain destination
1 bar.com local:
2 virt-domain.com virtual:
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Code Listing 8.5: virtual table sample |
id email destination
3 root@virt-domain.com other@email.address
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9.
Apache and phpMyAdmin
Next we'll set up apache and add an interface to interact with the database
more easily.
Code Listing 9.1: Setting up apache and phpmyadmin |
# emerge apache phpmyadmin
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There are plenty of guides out there about how to set up apache with php,
including guides provided by the Gentoo PHP
Project. There are also numerous posts on
http://forums.gentoo.org detailing how to solve problems with the
installation. So, that said, we're not going to cover it here. Set up the
apache and php installs, then continue with this howto. Now, a word for the
wise: .htaccess the directory that you put phpmyadmin in. If you do not do this,
search engine spiders will come along and index the page which in turn will mean
that anyone will be able to find your phpmyadmin page via google and in turn be
able to come change your database however they want which is BAD! There
are many howtos on this including:
http://www.csoft.net/docs/micro/htaccess.html.en.
Now we're going to install the Apache certificates we made previously. The
Apache-SSL directives that you need to use the resulting cert are:
- SSLCertificateFile /path/to/certs/new.cert.cert
- SSLCertificateKeyFile /path/to/certs/new.cert.key
Code Listing 9.2: Install Apache SSL certificates |
# cp /etc/ssl/misc/new.cert.cert /etc/apache2/ssl/
# cp /etc/ssl/misc/new.cert.key /etc/apache2/ssl/
# cd /etc/apache2/vhosts.d
# cp 00_default_vhost.conf ssl-vhost.conf
# nano -w ssl-vhost.conf
NameVirtualHost host.domain.name:443
<VirtualHost host.domain.name:443>
ServerName host.domain.name
ServerAdmin your@email.address
DocumentRoot "/var/www/localhost/htdocs/phpmyadmin";
<Directory "/var/www/localhost/htdocs/phpmyadmin">
...
</Directory>
SSLCertificateFile /etc/apache2/ssl/new.cert.cert
SSLCertificateKeyFile /etc/apache2/ssl/new.cert.key
SSLEngine on
...
</VirtualHost>
# nano -w /etc/conf.d/apache2
# /etc/init.d/apache2 restart
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Next, configure phpMyAdmin.
Code Listing 9.3: Configuring phpMyAdmin |
# cd /var/www/localhost/htdocs/phpmyadmin
# cp config.sample.inc.php config.inc.php
# nano -w config.inc.php
$cfg['blowfish_secret'] = 'someverysecretpassphraze';
$cfg['Servers'][$i]['host'] = 'localhost'; // MySQL hostname
$cfg['Servers'][$i]['controluser'] = 'mailsql'; // MySQL control user settings
// (this user must have read-only
$cfg['Servers'][$i]['controlpass'] = '$password'; // access to the "mysql/user"
// and "mysql/db" tables)
$cfg['Servers'][$i]['user'] = 'mailsql'; // MySQL user
$cfg['Servers'][$i]['password'] = '$password'; // MySQL password
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Now enter the phpmyadmin page and browse the tables. You'll want to add in your
local aliases, edit your user table to add a test user, and change your
transport table to add information about your domains. The default values
supplied with the dumpfile should be a sufficient guide to what values need to
go where. Make sure that if you put information in the database that it is
accurate. For instance, make sure the local user's home dir exists and that the
correct uid/gid values are in place. The maildirs should be created
automatically by postfix when the user receives their first email. So, in
general, it's a good idea to send a "Welcome" mail to a new user after you
setup their account to make sure the .maildir gets created.
10.
Configuring MySQL Authentication and vhosts
Next we'll reconfigure our authentication to use the mailsql database in
courier-imap and postfix. In all of the following examples, replace
$password with the password you set for the mailsql mysql user.
Code Listing 10.1: Configuring authentication |
# nano -w /etc/courier/authlib/authdaemonrc
authmodulelist="authmysql authpam"
# nano -w /etc/courier/authlib/authmysqlrc
MYSQL_SERVER localhost
MYSQL_USERNAME mailsql
MYSQL_PASSWORD $password
MYSQL_DATABASE mailsql
MYSQL_USER_TABLE users
#MYSQL_CRYPT_PWFIELD crypt
MYSQL_CLEAR_PWFIELD clear
MYSQL_UID_FIELD uid
MYSQL_GID_FIELD gid
MYSQL_LOGIN_FIELD email
MYSQL_HOME_FIELD homedir
MYSQL_NAME_FIELD name
MYSQL_MAILDIR_FIELD maildir
# /etc/init.d/courier-authlib restart
# /etc/init.d/saslauthd restart
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We're almost there, I promise! Next, set up the rest of the necessary configs
for postfix to interract with the database for all its other transport needs.
Remember to replace each value with the name of your own user, user id,
password, alias, email address, and so on.
Code Listing 10.2: /etc/postfix/mysql-aliases.cf |
# nano -w /etc/postfix/mysql-aliases.cf
# mysql-aliases.cf
user = mailsql
password = $password
dbname = mailsql
table = alias
select_field = destination
where_field = alias
hosts = unix:/var/run/mysqld/mysqld.sock
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Code Listing 10.3: /etc/postfix/mysql-relocated.cf |
# nano -w /etc/postfix/mysql-relocated.cf
# mysql-relocated.cf
user = mailsql
password = $password
dbname = mailsql
table = relocated
select_field = destination
where_field = email
hosts = unix:/var/run/mysqld/mysqld.sock
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Code Listing 10.4: /etc/postfix/mysql-transport.cf (optional) |
# nano -w /etc/postfix/mysql-transport.cf
# mysql-transport.cf
user = mailsql
password = $password
dbname = mailsql
table = transport
select_field = destination
where_field = domain
hosts = unix:/var/run/mysqld/mysqld.sock
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Code Listing 10.5: /etc/postfix/mysql-virtual-gid.cf (optional) |
# nano -w /etc/postfix/mysql-virtual-gid.cf
# mysql-virtual-gid.cf
user = mailsql
password = $password
dbname = mailsql
table = users
select_field = gid
where_field = email
additional_conditions = and postfix = 'y'
hosts = unix:/var/run/mysqld/mysqld.sock
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Code Listing 10.6: /etc/postfix/mysql-virtual-maps.cf |
# nano -w /etc/postfix/mysql-virtual-maps.cf
# mysql-virtual-maps.cf
user = mailsql
password = $password
dbname = mailsql
table = users
select_field = maildir
where_field = email
additional_conditions = and postfix = 'y'
hosts = unix:/var/run/mysqld/mysqld.sock
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Code Listing 10.7: /etc/postfix/mysql-virtual-uid.cf (optional) |
# nano -w /etc/postfix/mysql-virtual-uid.cf
# mysql-virtual-uid.cf
user = mailsql
password = $password
dbname = mailsql
table = users
select_field = uid
where_field = email
additional_conditions = and postfix = 'y'
hosts = unix:/var/run/mysqld/mysqld.sock
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Code Listing 10.8: /etc/postfix/mysql-virtual.cf |
# nano -w /etc/postfix/mysql-virtual.cf
# mysql-virtual.cf
user = mailsql
password = $password
dbname = mailsql
table = virtual
select_field = destination
where_field = email
hosts = unix:/var/run/mysqld/mysqld.sock
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Lastly, edit /etc/postfix/main.cf one more time.
Code Listing 10.9: /etc/postfix/main.cf |
# nano -w /etc/postfix/main.cf
alias_maps = mysql:/etc/postfix/mysql-aliases.cf
relocated_maps = mysql:/etc/postfix/mysql-relocated.cf
local_transport = local
local_recipient_maps = $alias_maps $virtual_mailbox_maps unix:passwd.byname
virtual_transport = virtual
virtual_mailbox_domains = virt-domain.com, $other-virtual-domain.com
virtual_minimum_uid = 1000
virtual_gid_maps = static:$vmail-gid
virtual_mailbox_maps = mysql:/etc/postfix/mysql-virtual-maps.cf
virtual_alias_maps = mysql:/etc/postfix/mysql-virtual.cf
virtual_uid_maps = static:$vmail-uid
virtual_mailbox_base = /
#virtual_mailbox_limit =
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For security reasons you should change the permissions of the various
/etc/mail/mysql-*.cf:
Code Listing 10.10: Changing file permission |
# chmod 640 /etc/postfix/mysql-*.cf
# chgrp postfix /etc/postfix/mysql-*.cf
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As of Postfix 2.0.x, there were a number of significant changes over the 1.1.x
release. Notably the transport, virtual-gid, and virtual-uid tables are no
longer necessary. The tables are still included if you wish to use them.
Note:
It is recommended that you read VIRTUAL_README included with the postfix docs
for more information.
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Code Listing 10.11: Make postfix reload its tables |
# postfix reload
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Now, if all went well, you should have a functioning mailhost. Users should be
able to authenticate against the sql database, using their full email address,
for pop3, imap, and smtp. I would highly suggest that you verify that
everything is working at this point. If you run into problems (with as many
things as this setup has going on, it's likely that you will) check the
troubleshooting section of this howto.
11.
Squirrelmail
Code Listing 11.1: Install squirrelmail |
# emerge squirrelmail
# webapp-config -I -h localhost -d /mail squirrelmail 1.4.3a-r2
# cd /var/www/localhost/htdocs/mail/config
# perl ./conf.pl
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12.
Mailman
Last step: mailman. The new version of mailman has very nice virtual domain
support, which is why I use it, not to mention it's really a great package. To
get this package installed and working correctly for virtual domains is going
to require a bit of hacking. I really recommend reading all of the mailman
documentation, including README.POSTFIX.gz, to understand what's being done
here.
Code Listing 12.1: Install mailman |
# emerge mailman
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Code Listing 12.2: Setting defaults: Mailman/Defaults.py |
# nano -w /usr/local/mailman/Mailman/Defaults.py
DEFAULT_EMAIL_HOST = 'domain.com'
DEFAULT_URL_HOST = 'www.domain.com'
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Code Listing 12.3: mailman config: mm_cfg.py |
# nano -w /usr/local/mailman/Mailman/mm_cfg.py
MTA = "Postfix"
POSTFIX_STYLE_VIRTUAL_DOMAINS = ['virt-domain.com', 'virt.domain2.com']
add_virtualhost('www.virt.domain.com', 'virt.domain.com')
add_virtualhost('www.virt.domain2.com', 'virt.domain2.com')
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Code Listing 12.4: And last but not least |
# su mailman
# cd ~
# ./bin/newlist --urlhost='www.virt-domain.com' --emailhost='virt-domain.com' test
Enter the email of the person running the list: your@email.address
Initial test password:
Hit enter to continue with test owner notification...
# ./bin/genaliases
# nano -w data/aliases
# STANZA START: test
# CREATED:
test: "|/usr/local/mailman/mail/mailman post test"
test-admin: "|/usr/local/mailman/mail/mailman admin test"
test-bounces: "|/usr/local/mailman/mail/mailman bounces test"
test-confirm: "|/usr/local/mailman/mail/mailman confirm test"
test-join: "|/usr/local/mailman/mail/mailman join test"
test-leave: "|/usr/local/mailman/mail/mailman leave test"
test-owner: "|/usr/local/mailman/mail/mailman owner test"
test-request: "|/usr/local/mailman/mail/mailman request test"
test-subscribe: "|/usr/local/mailman/mail/mailman subscribe test"
test-unsubscribe: "|/usr/local/mailman/mail/mailman unsubscribe test"
# STANZA END: test
# ./bin/newlist mailman
# ./bin/genaliases
# exit
# /etc/init.d/mailman start
# rc-update add mailman default
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Code Listing 12.5: Adding mailman alias support to postfix |
# nano -w /etc/postfix/main.cf
owner_request_special = no
recipient_delimiter = +
alias_maps =
hash:/usr/local/mailman/data/aliases,
mysql:/etc/postfix/mysql-aliases.cf
virtual_alias_maps =
hash:/usr/local/mailman/data/virtual-mailman,
mysql:/etc/postfix/mysql-virtual.cf
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You should now be able to setup mailing lists for any domain on your box. Last
note on this, make sure you run all mailman commands as the user mailman (su
mailman) or else the permissions will be wrong and you'll have to fix them.
Read the mailman doc's for more information on setting up and managing mailman
lists.
13.
Content Filtering and Anti-Virus
For content filtering and Anti-Virus, please consult our mail filtering gateway guide.
14.
Wrap Up
Ok, you're all set, edit /etc/postfix/master.cf and turn off
verbose mode for production use. You'll probably also want to add the services
to your startup routine to make sure everything comes back up on a reboot. Make
sure to add all the services you're using - apache, mysql, saslauthd, postfix,
courier-imapd, courier-imapd-ssl, courier-pop3d, and courier-pop3d-ssl are all
up to your decision on what access you want to provide. I generally have all
the services enabled.
Code Listing 14.1: Wrap up |
# postfix reload
# rc-update add $service default
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Have fun!
15.
Troubleshooting
Introduction
Troubleshooting: This is a short troubleshooting guide for the set up we've
detailed how to install here. It is not exhaustive, but meant as a place to get
you started in figuring out problems. With a complicated setup such as this,
it's imperative that you narrow down the problem to the particular component
that is malfunctioning. In general I do that by following a few steps. Start
from the base of the system and work your way up, ruling out components that
work along the way until you discover which component is having the problem.
Step 1: Check your config files
Typos are killers, especially when dealing with authentication systems. Scan
your config's and mailsql database for typo's. You can debug all you want, but
if you're not passing the right information back and forth to your mail system,
it's not going to work. If you make a change to a config file for a service,
make sure you restart that service so that the config change gets picked up.
Code Listing 15.1: How to restart a service |
# /etc/init.d/service restart
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Step 2: Are all the necessary services actually running?
If it's not running, start it up. It's awful hard to debug a service that isn't
running. Sometimes a service will act like it's started but still not function.
Sometimes, when a bad config is used, or a bad transmission comes into a mail
component, the service will hang and keep the port from being used by another
process. Sometimes you can detect this with netstat. Or, if you've been at it
awhile, just take a break and reboot your box in the meantime. That will clear
out any hung services. Then you can come back fresh and try it again.
Code Listing 15.2: Checking the status of a service |
# /etc/init.d/$service status
# netstat -a | grep $service (or $port)
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Step 3: Are all the service using the current config's?
If you've recently made a change to a config file, restart that service to make
sure it's using the current version. Some of the components will dump their
current config's to you, like postfix.
Code Listing 15.3: Some services can dump their current config |
# apache2ctl fullstatus (needs lynx installed)
# apache2ctl configtest (checks config sanity)
# postconf -n (will tell you exactly what param's postfix is using)
# /etc/init.d/$service restart
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Step 4: Check the logs
Repeat after me, logs are my friend. My next troubleshooting stop is always the
logs. Sometimes it's helpful to try a failed operation again then check the
logs so that the error message is right at the bottom (or top depending on your
logger) instead of buried in there somewhere. See if there is any information
in your log that can help you diagnose the problem, or at the very least,
figure out which component is having the problem.
Code Listing 15.4: Checking the logs |
# kill -USR1 `ps -C metalog -o pid=`(to turn off metalog buffering)
# nano -w /var/log/mail/current
# cat /var/log/mysql/mysql.log
# tail /var/log/apache2/error_log
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You may also find the debug_peer parameters in main.cf helpful. Setting these
will increase log output over just verbose mode.
Code Listing 15.5: adding debug_peer support |
# nano -w /etc/postfix/main.cf
debug_peer_level = 5
debug_peer_list = $host.domain.name
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Step 5: Talk to the service itself
SMTP, IMAP, and POP3 all respond to telnet sessions. As we've seen earlier when
we verified postfix's config. Sometimes it's helpful to open a telnet session
to the service itself and see what's happening.
Code Listing 15.6: Connect to a service with telnet |
# telnet localhost $port
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
* OK Courier-IMAP ready. Copyright 1998-2002 Double Precision, Inc.
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Step 6: Sometimes only the big guns will give you the information you need: strace
You should have this installed anyway. This is an invaluable tool for debugging
software. You can start commands from the command line with strace and watch
all the system calls as they happen. It often dumps a huge amount of
information, so you'll either need to watch it realtime as you retry a failed
transaction with the mail system, or dump the output to a file for review.
Code Listing 15.7: Using strace |
# emerge strace
# strace $command
# strace -p `ps -C $service -o pid=`
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Step 7: Research
Once you have the information, if you can diagnose and fix the problem, great!
If not, you'll probably need to go digging on the net for information that will
help you fix it. Here's a list of sites you can check to see if your error has
already been resolved. There's also a really good howto on setting up smtp-auth
which contains some great debugging ideas.
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